MediaMonkey and iTunes 9

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MediaMonkey 3.1.1 is not compatible with today’s release of iTunes (version 9). If you use MediaMonkey and you have upgraded to iTunes 9 then you will notice that it crashes at startup complaining about d_iPhone.dll. I am guessing that this is because of an updated interface from Apple. If you don’t use MediaMonkey to sync with the iPhone then you can follow the steps below to get MediaMonkey to work again.

  1. Make sure MediaMonkey is stopped (i.e. close the error dialog box).
  2. Open Windows Explorer and navigate to C:\Program Files\MediaMonkey\Plugins. This might be C:\Program Files (x86) if you are using a 64-bit version of Windows.
  3. Move d_iPhone.dll from this folder to some other place (maybe the Desktop or trash if you don’t use an iPhone).
  4. Restart MediaMonkey.

It should start working once that DLL has been removed from the MediaMonkey folder. Obviously, this is a temporary fix and I am sure that the MediaMonkey team will be releasing a fix for this issue soon.

Comments

1:55 a.m. Thursday Sep. 10, 2009 (about 6 hours, 59 minutes after publishing)
64-bit Windows (Vista) Stupid iTunes
can confirm that MM plugins are C:\Program Files (x86)\MediaMonkey\Plugins

This does work if you have uninstalled and reinstalled and only crashs when starting.

Thanks for this temp fix

PS curious to see how many people are about to visit this page.
10:01 a.m. Friday Sep. 11, 2009 (about 1 day, 15 hours after publishing)
RE: 64-bit Windows (Vista) farhan
Thanks for the confirmation.

In two days this page has had about 420 page views. I am sure this will continue for at least a little while as more people upgrade to iTunes 9 :)
5:18 p.m. Tuesday Sep. 22, 2009 (about 1 week, 5 days after publishing)
That Did The Trick! Yeah Baby!
Thanks for an awesome post. Was almost desperate..tried reinstalling Itunes / MM etc. Finally found the solution now!
3:52 a.m. Friday Sep. 11, 2009 (about 1 day, 8 hours after publishing)
iTunes Active Power
Thanks for this fix! it worked....:-)))
12:09 a.m. Tuesday Sep. 22, 2009 (about 1 week, 5 days after publishing)
Thanks! Joan
It's running perfectly now!
8:28 p.m. Saturday Sep. 26, 2009 (about 2 weeks, 3 days after publishing)
Media Monkey vs IPhone Stacey
ooooooohhh Thank You! I was ready to throw my computer after upgrading to gold thinking that would fix the prob! You are the BEST!
11:43 a.m. Monday Sep. 28, 2009 (about 2 weeks, 4 days after publishing)
mm cant play m4a files now.. Lars
After I removed the d_iPhone.dll file I can't play any m4a files.. I could play them without any problem before I removed the d_iPhone.dll file.. -But then I had the same crash problem as everyone else inhere.. -any idea??
9:11 a.m. Tuesday Sep. 29, 2009 (about 2 weeks, 5 days after publishing)
itunes9 Kai
Works great - bad karma to itunes!
12:45 p.m. Wednesday Sep. 30, 2009 (about 2 weeks, 6 days after publishing)
MM 3.1 & Itunes 9 Lou
As with everyone else..THANK YOU.
I had assumed it was becuase of the itune upgrade as I had used MM shortly after it.
It's great that somneone took the time to share the fix.
I hope I can contribute something back sometime in return.
6:54 a.m. Saturday Oct. 3, 2009 (about 3 weeks, 2 days after publishing)
MM/iTunes conflict Alan
Thanx so much for the help. I was at the stage of re-installing Windows.
God, I love my iPhone, but so despise iTunes.
1:13 a.m. Tuesday Oct. 6, 2009 (about 3 weeks, 5 days after publishing)
MediaMonkey fixed maxmedia
My first go at MM and it breaks. Thanks for this fix.

Had no idea what the issue was being my first experience with the app. Thought it might have been a dud.

Figured it may have been a conflict with iTunes since I just loaded that as well. Just as well as you wrote this.

Apparently MM are aware (http://www.mediamonkey.com/news/2009/09/15/itunes-9-0-iphone-3-1-support-update/). Hopefully this is resolved soon.


9:37 a.m. Tuesday Oct. 13, 2009 (about 1 month after publishing)
Slowed down MediaMonkey response time but at least it works Buddy
Thank you so much,

doing this slowed down MediaMonkey response times greatly, but slow response is MUCH better than no response and needing iTunes again

Thanks so much for the fix
2:41 p.m. Wednesday Oct. 14, 2009 (about 1 month after publishing)
Another happy dude! rjd8956
Was not going to install itunes 9, since I'm running Win7 RC, and waiting for the final. I did, and surprise! Thanks so much for blog. Take care!....
2:38 p.m. Saturday Oct. 17, 2009 (about 1 month, 1 week after publishing)
Thanks! Steven
Thanks so much! It worked perfectly!
11:27 a.m. Wednesday Oct. 21, 2009 (about 1 month, 1 week after publishing)
Sorry, email issues farhan
Sorry, my host and gmail is having issues with emails that normally let me know of new comments so I didn't know of your comments. Anyways, I will keep an eye and try to reply back ASAP.
8:42 p.m. Thursday Oct. 22, 2009 (about 1 month, 1 week after publishing)
Thanks James
Thanks for the help solved the problem right away.
8:25 p.m. Saturday Oct. 24, 2009 (about 1 month, 2 weeks after publishing)
Thank you!! I HATE itunes lcrooke
Thank you so much!!! As soon as media monkey stopped working (during the Itunes update), I suspected it was something itunes did....

I was going to uninstall itunes, but did a google search first and found your solution.
THANK YOU for posting this.
6:05 a.m. Sunday Oct. 25, 2009 (about 1 month, 2 weeks after publishing)
Media monkey issue Mohammed
Thanks a lot
12:05 p.m. Thursday Oct. 29, 2009 (about 1 month, 2 weeks after publishing)
Fixed jason
Worked perfectly! Thanks!
11:24 a.m. Monday Oct. 5, 2009 (about 3 weeks, 4 days after publishing)
RE: mm cant play m4a files now.. Xing
I have the same problem. Reinstalled the m4a stuff and also quicktime, still no go. Any help?
5:54 a.m. Wednesday Dec. 15, 2010 (about 1 year, 3 months after publishing)
RE: MediaMonkey fixed best download software
This works great. Typical iTunes messes up your computer but I have to use it as I have a new iPhone 4.
9:28 a.m. Friday Sep. 11, 2009 (about 1 day, 14 hours after publishing)
iTunes vs. MM Jason
Thanks for the fix! Apple sucks, quit breaking other products!
11:18 a.m. Friday Sep. 11, 2009 (about 1 day, 16 hours after publishing)
MM fix for Itunes 9 mikey
Thank you. MM is working thank goodness. Thought Apple had gimped MM because itunes is inferior!
1:54 p.m. Friday Sep. 11, 2009 (about 1 day, 18 hours after publishing)
Windows 7 x64 with iTunes 9 x64 japonesito
I had the same issue... but now it's working again with this tip. THANKS!!!
3:16 p.m. Sunday Sep. 13, 2009 (about 3 days, 20 hours after publishing)
vista x64 - Mediamonkey and apple quicktime update Jan Smith
I had the same problem with mediamonkey after a quicktime update. And I even do not have an iphone. Bloody Apple people. We should sue them!
12:43 a.m. Thursday Sep. 17, 2009 (about 1 week after publishing)
MM Fix Works Vivek
Thanks Dude,

MM is working now. I wonder why there is no update for Media Monkey
11:25 a.m. Wednesday Oct. 21, 2009 (about 1 month, 1 week after publishing)
RE: MM Fix Works farhan
They actually acknowledged the issue and started working on the fix pretty much immediately. They haven't released a fix because they need time to sufficiently test the fix.

Here is the announcement: http://www.mediamonkey.com/news/2009/09/15/itunes-9-0-iphone-3-1-support-update/
6:29 p.m. Sunday Sep. 20, 2009 (about 1 week, 3 days after publishing)
thank you man. bad dogg
you are a life saver, my beloved media monkey is back, yessss.
11:58 a.m. Monday Sep. 21, 2009 (about 1 week, 4 days after publishing)
Media Monkey iTunes9 rocuan
Thanx!
2:54 p.m. Monday Sep. 21, 2009 (about 1 week, 4 days after publishing)
info jah
Man, really appreciate this. I uninstalled Itunes several times and media monkey as well. Would've killed my damn self if I didn't come across this info-Thanks again man
11:34 a.m. Wednesday Oct. 21, 2009 (about 1 month, 1 week after publishing)
RE: info farhan
Thanks. Hehe, I am glad I saved a life! =D
6:36 p.m. Wednesday Nov. 4, 2009 (about 1 month, 3 weeks after publishing)
THANK YOU sam
i almost gave up and deleted mediamonkey!
(actually i reinstalled it three times...)
thanks~
10:57 a.m. Thursday Nov. 5, 2009 (about 1 month, 3 weeks after publishing)
Thanks Muthu
Thanks For Great solution.
5:13 p.m. Thursday Nov. 5, 2009 (about 1 month, 3 weeks after publishing)
IT WORKS! Joe Swynger
Thanx Boss, worked perfectly!!!
6:24 p.m. Friday Nov. 6, 2009 (about 1 month, 3 weeks after publishing)
I don't think it itunes 9 Jason
I was getting this error despite not having itunes installed. I had however recently installed quicktime. So it makes some sense the issue is actually with the newer version of quicktime. The "fix" still worked for me.
6:43 p.m. Friday Nov. 6, 2009 (about 1 month, 3 weeks after publishing)
RE: I don't think it itunes 9 farhan
Jason, I am glad that this worked and thanks for reporting that this might also be related to Quicktime upgrades. It is interesting because I wouldn't have thought that Apple would include this library with Quicktime.
4:25 p.m. Wednesday Oct. 5, 2011 (about 2 years after publishing)
RE: RE: I don't think it itunes 9 Pipsqueak
I also don't have itunes or an iphone and hadn't thought of quicktime at all! One question, all these posts are from 2009, is there still no fix for this?!
8:33 a.m. Sunday Nov. 8, 2009 (about 1 month, 4 weeks after publishing)
Thanks! Jake
Thanks! Down with the itunes!
10:48 p.m. Thursday Nov. 12, 2009 (about 2 months after publishing)
Thanks Chad
You saved me from having to learn to like a new music library. Thanks.
12:33 a.m. Friday Nov. 13, 2009 (about 2 months after publishing)
Thanks Arfa
I don't have itunes on this machine but I recently installed qt for avi's - MISTAKE!. Thanks for the fix
7:48 a.m. Thursday Nov. 19, 2009 (about 2 months, 1 week after publishing)
Thanks mark
this works nicely...good job dude!!
3:56 p.m. Monday Apr. 5, 2010 (about 6 months, 3 weeks after publishing)
It works Trevor
You beauty. glad I came across this post as I was getting really frustrated. Now, can you fix Google Earth crashing my graphics card. I'm off to check out the rest of your site for answers.
4:17 p.m. Saturday Jun. 26, 2010 (about 9 months, 2 weeks after publishing)
works dave
Thanks so much! this works!
3:03 a.m. Thursday Jul. 1, 2010 (about 9 months, 3 weeks after publishing)
Thanks pianomuso
This works great. Typical iTunes messes up your computer but I have to use it as I have a new iPhone 4. Thanks for sharing.
12:23 p.m. Thursday Jul. 8, 2010 (about 10 months after publishing)
None Rodeo
Thanks, iTunes 9.2 broke my MM installation. This fixed it - I'm running version 3.2
12:24 p.m. Thursday Jul. 8, 2010 (about 10 months after publishing)
None Rodeo Five
Thanks, iTunes 9.2 broke my MM installation. This fixed it - I'm running version 3.2
7:24 p.m. Friday Oct. 1, 2010 (about 1 year after publishing)
AWESOME!!! Scot
AWESOME. THAT FIXED IT YOU ROCK!!! Thanks for the fix.
2:06 p.m. Friday Oct. 8, 2010 (about 1 year after publishing)
Worked TheAncient
Your fix worked for me. Thanks!
(Running W7 - 64bit - no iTunes but recently updated QuickTime)
7:41 a.m. Wednesday Jan. 5, 2011 (about 1 year, 3 months after publishing)
iCrap be gone mpedro
Worked perfectly, thank you so much.

No more iCrap for me.
7:25 p.m. Thursday Jan. 13, 2011 (about 1 year, 4 months after publishing)
First try at MediaMonkey Phil
Like a few posters on here, first time giving MediaMonkey a shot. Glad to know I didn't install a dud or faulty program. Thanks for the quick fix!
3:43 a.m. Tuesday Feb. 15, 2011 (about 1 year, 5 months after publishing)
Avid Media Monkey User shanethegeek
Wow, thank you so much for the fix-it blog. Got my Media Monkey back up and running. Dumb iPhone plugin!
11:30 a.m. Wednesday Aug. 24, 2011 (about 1 year, 11 months after publishing)
Still works! zodder
Awesome. Even now this fix worked perfectly. Thanks :)
9:27 a.m. Saturday Nov. 26, 2011 (about 2 years, 2 months after publishing)
fixed Tony Natsoulas
Thank you! That worked! T
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